Managed IT Services allow a business to have their technology managed by an off-site IT team or company. This can be extremely helpful for small to medium sized businesses that either does not have an IT department or need an extra helping hand for day-to-day technology and IT needs.
While remote technology has allowed for Managed IT Services to come from any part of the world, a remote Managed IT Service may not be able to deliver the same quality of service as one that is local.
1. Ability to Make On-Site Visits
Despite the flexibility offered from remote working, there are still issues that may require a technician on-site. With a local Managed IT Service, you don’t need to worry about going through third-party services to have a technician check out your equipment.
2. Operates In Your Time Zone
Ideally, your Managed IT Service Provider should be able to provide service 24/7. However, this doesn’t always mean that they will be as responsive as a team that is actively working the same hours as your business. This can be a key factor to consider in case of emergency issues.
3. Knowledge of Your Market
Every market has differences in technology – this can range from what type of speeds and access are available to those of your competitors. A localized team will have a better understanding of the industry standards in your area, allowing you to stay ahead of the curve.
4. Compliance and Security
Working with a localized team can help reduce risks related to sensitive information such as credit card information or other personal client data. Outsourced teams may be unfamiliar with PCI compliance and other regulations that must be followed.
5. Easy Access to IT Professionals
When you choose a Managed IT Service Provider, your team will benefit from knowing you can rely on skilled IT professionals for any system needs. With Managed IT Services, your company can have peace of mind knowing that your system will always be taken care of.
If your business is located in California or Northern Nevada, Utility Telecom can provide your team with a sense of peace of mind. With certified specialists, a powerful network, and an on-site data center to provide your equipment secured storage, Utility Telecom has the right team and tools to be your technology partner.