Advanced Messaging Service

Utility Telecom’s Advanced Answering Service is the perfect answering service solution for any professional that needs to screen their calls and be notified quickly and accurately for emergencies. Don’t miss any of your calls with our live operator backup available 24/7 to answer your calls anytime, anywhere. It’s like having a virtual receptionist inside your phone.


24/7 Live Operated Backup

Our live operator backup directs your calls to a human. Your patients or customers will never get stuck talking to a machine.

Low Cost

Starting at just $89 a month, advanced messaging service offers the lowest price in the industry.

App Synchronization

All of your calls can be monitored through our Accession Communicator App so you never miss a call wherever you are.

Advanced Messaging Service

  • How it Works

  • Step 1

    When a client calls, they are directed to a pre-recorded custom menu, for example, “Thank you for calling Dr. Smith. If your call is an emergency, please press 1. If your call is non-urgent, please press 2.”

  • Caller Presses 1

    Urgent calls are retrieved through the Accession Communicator App, while non-urgent calls can easily be retrieved in the CommPortal.

  • Caller Presses 2

    Non urgent calls can be easily retrieved in Commportal. Audio and transcription will also appear in your Commportal dashboard.


Never get stuck talking to a machine when you reach our support line. Our 24/7 live customer support team is full of qualified, experts to help you with your needs.