Author: utgmarketing

Federal and state taxes and fees are mandated by law and will be applied to your monthly bill. To find out more about your federal and state taxes please click here. Remember we’re always here to help, 24-7. You can contact us anytime to speak to a live representative to help resolve any…

Recurring and one-time credits: One time credits will not be prorated on your monthly bill Recurring credits will be prorated on your monthly bill

All applicable one-time activation fees, setup fees, and one-time charges specified in your contract will be present on your first bill. Please refer to your contract for any specific questions regarding one-time fees.

Your monthly cycle date will either be the 1st of the month or the 16th of the month. You will be assigned to the next scheduled cycle when your account is created to try and limit proration to less than 20 days. Please refer to your contract for any specific…

Your first bill payment includes: A prorated amount from your activation date until your monthly cycle date. A charge for the next month of service. Any activation, installation, fees, and taxes.

Utility Telecom prorates from the date of installation until the end of the current billing cycle. For example, if your installation date was April 20th and your billing cycle ends on May 1st you will be charged for eleven days of service instead of the full month.